Contact Us

Found a conversion that feels off, play a game the site does not cover yet, or have a question about how something works? Send us an email. This page explains what we can help with and what to include so we can sort it out quickly.

What you can write to us about

• A wrong result. A conversion, table or cm/360 value that does not match what you get in game. The checklist further down shows what to include.
• Missing or outdated game data. A patch changed a sensitivity slider, a game added a new setting, or a game page is missing a detail that matters.
• Business and advertising enquiries. Questions about partnerships or advertising on the site. Paid placements in the game data or results are not available.
• Privacy requests. Questions about what the site stores and how. Most of it never leaves your own browser, and the privacy policy explains how to clear it.
• Anything else. Feedback on the tools, a translation that reads oddly, or an idea for something the site should do.

Suggesting a game

Send us the name of the game and, if you know it, where the sensitivity setting is in the menu and what range of values it accepts. If you know a reference conversion for the game, include that too. New games are added once their values have been checked, so a suggestion can take a while to appear on the site.

What to include in a bug report

A wrong result is much easier to fix when we can reproduce it exactly. Please include:

• The two games you converted between
• The sensitivity and DPI you entered
• The result you got and the result you expected
• Your field of view setting, if the game has one
• The share link from the converter, or the address of the page you were on

If the problem started after a game update, mention that as well. It often points straight at the cause.

What happens after you write

Every message is read. For a reported error, we reproduce the conversion first, then check that game’s values against reference conversions again. If the data is wrong, it is corrected, and because every page uses the same game data, the fix reaches the converter, the game pages and the tables at the same time.

Replies can take a few days, especially when a report needs careful checking. If the answer to your question is already on the site, we may simply point you to the right page.

We never ask for passwords or payment

SensConverters will never ask for your password, game account details or any kind of payment by email. The site has no accounts and nothing to buy. If you get a message that claims to come from us and asks for any of these, do not reply to it. Our only address is hello@sensconverters.com.